87app believes betting should be entertainment — not a source of financial or emotional stress. That's why we provide real control tools so you can decide how, how much, and when you play. Here you'll find everything about responsible gambling at 87app.
87app doesn't just want users who bet a lot — it wants users who bet well, with control, within their means, and genuinely enjoying the experience. These six pillars guide everything we do in this area.
Set daily, weekly, or monthly deposit limits directly on the platform. Limits take effect immediately, and any reduction is applied right away — increases have a 7-day waiting period to protect you from impulsive decisions.
If you feel you're betting more than you should, activate a temporary pause: 24 hours, 7 days, or 30 days. During the pause, access to your account is suspended. It's free, instant, and entirely in your hands — no approval from our team required.
For more serious situations, permanent self-exclusion closes your 87app account for good. This measure is irreversible and prevents re-registration with the same CPF. It's the strongest form of protection we offer and can be requested through support at any time.
87app enforces zero tolerance for use of the platform by anyone under 18. We verify age at registration and before relevant withdrawals. Any account linked to a minor is closed immediately, with notification to the relevant authorities when required.
Our support team is available 24 hours a day, 7 days a week, in English. If you'd like to talk through any concerns about your gambling, you'll be connected with an agent specialized in responsible gambling — no judgment, just active listening and real guidance.
87app provides educational content about Sports Betting, odds, how Live Casino games and slots work, and the risks associated with excessive gambling. Understanding how things work is the foundation for making informed decisions and playing with awareness.
All responsible gaming tools are available directly in your account — no red tape, no delays, and no cost. Here's how each one works.
If you want to activate any responsible gaming tool but would prefer help from a support agent, our team is available 24 hours a day, 7 days a week via the platform's chat. No detailed explanation needed — just say you need help with responsible gaming and you'll be connected to the right agent.
For permanent self-exclusion requests, our policy guarantees the process will be completed within 24 hours of the request, with no questions asked about the reason. You don't need to justify your decision.
Betting on the Brasileirão, the Libertadores, playing Live Casino, or trying slots can be a perfectly legitimate form of entertainment. But like any leisure activity involving money, it can become a problem when limits are crossed. Recognizing the signs early makes all the difference.
Check the statements that apply to your current situation. If you check three or more, we strongly recommend reaching out to 87app support or a specialized service.
The CVV (Centro de Valorização da Vida) offers free, confidential support by phone 188, 24 hours a day. The CAPS (Centro de Atenção Psicossocial) in your city also offers support for gambling addiction — it's free and available through the SUS.
87app was built for the Brazilian bettor who follows the Brasileirão on their phone, lives for the thrill of a Libertadores match in real time, and enjoys spinning slots and crash games between fixtures. It's a legitimate entertainment universe that drives real passion. But 87app also recognizes that, for some users, gaming can stop being fun and become a problem — and that's exactly where our responsible gaming commitment turns into concrete action.
Despite what it might seem, 87app's control tools aren't just a regulatory checkbox. They exist because the platform wants users who bet for years with a good quality of life — not users who bet everything at once and regret it. A healthy bettor is a loyal bettor, and 87app's loyalty to its users starts right here: in protecting the people who use the platform.
One of the most common misconceptions among new bettors is treating Sports Betting as a supplemental income stream — or worse, as a way out of financial hardship. Let's be direct: the odds on any bet — whether it's the Brasileirão Série A, the Copa do Brasil, the Superliga de Vôlei, or the NBB — are calculated with a built-in mathematical edge for the house. That doesn't mean you can't win — you absolutely can, and sometimes big — but it does mean that no strategy guarantees consistent profit over the long run.
Betting as entertainment means setting aside an amount you can afford to lose without affecting your finances, enjoying bets as part of the experience of following the games, celebrating the wins and taking the losses in stride. When losses start to hurt more than they should, or when betting stops feeling like fun and starts feeling like an obligation to recover money, that's your signal.
Live casino games available on 87app — baccarat, European roulette, blackjack — and slots all share one important characteristic: they each have a theoretical return to player (RTP) below 100%. This is standard on any regulated platform worldwide. In baccarat, for example, the RTP on the Banker bet is approximately 98.9% — meaning that for every R$100.00 wagered on that position over time, the expected average return is R$98.90. The house edge is small, but it exists.
Crash games like Aviator work differently — they're powered by a certified random number generator, with RTP set by the provider. There's no strategy that guarantees when the plane will crash. Betting consistently at low stakes is far more sustainable than trying to "recover" by wagering more and more after a losing streak.
87app displays the RTP information for each slot on the game's info screen. Transparency about how our products work is part of our responsible gaming commitment — because a player who understands the mechanics plays with more realistic expectations and makes better decisions.
87app enforces a zero-tolerance policy regarding access by users under 18. This means CPF verification at registration, photo ID requests before relevant withdrawals, and behavioral analysis to detect accounts that may be shared between an adult and a minor. If any user suspects that an 87app account is being used by a minor — even with an adult's permission — they should notify support immediately via 24/7 chat.
Parents and guardians who share a phone with children or teenagers should set specific passwords for financial and adult entertainment apps. 87app recommends using the parental control tools available on Android and iOS to block access to betting platforms on shared devices.
87app monitors betting behavior patterns with the specific goal of identifying users who may be experiencing difficulties. This monitoring is done anonymously and in aggregate, and may result in proactive contact from our support team when concerning patterns are detected — such as a sudden and significant increase in Pix deposit volume, betting immediately after each deposit, or excessively long gaming sessions.
This data is handled in compliance with the LGPD (Law No. 13,709/2018) and is never shared with third parties for commercial purposes. Its use is strictly limited to protecting the user. See the Privacy Policy to understand how your data is handled at 87app.
Responsible gambling at 87app isn't just a page on the website. It's a set of functional tools, support team training, and operational policies that are applied every single day. For specific questions about any tool or your own situation, reach out to our support team via 24/7 chat or consult the Terms & Conditions.
The questions our support team receives most often about control tools and responsible gaming, answered straight to the point.